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WEBINAR

SERIES

NOW

ON-DEMAND

New Tools & Tactics For Transformation In A Tumultuous Climate

It’s time to help retailers compete more effectively by building better customer experiences through improved marketing, promotion and analytics tactics. The annual Retail Strategy and Planning Series, set for September 18-22, 2017, is designed to help retail organizations deliver maximum results through the holiday season and into the new year. Leading retail industry experts and thought leaders will share best practices and success stories to help you maximize holiday success and kick off a strong 2018!

Sessions

GREG ZAKOWICZ

Bronto

Every Day’s A Holiday: How To Have A Successful 2017 Holiday Season

Whether you want to admit it or not, the holiday season is almost here. Over the past several years, holiday specials and discounts have started earlier and earlier, making preparation that much more challenging for retailers.

ON-DEMAND

COLTON PERRY

Dynamic Yield

From Traditional To Transformational: Building A World-Class Personalization Team

This webinar will offer a comprehensive framework for evaluating where your organization lies on the personalization maturity journey and provide best practices for aligning your organization to realize maximum ROI from your personalization efforts.

ON-DEMAND

JIM DAVIDSON

TurnTo Networks

Forget The Fruitcake: Will Discounts And Free Shipping Lead To Holiday Success?

Are you about to serve your holiday shoppers a fat slice of fruitcake? You have spent months planning for the busiest time of the year, but what will you do when your site-wide sales and season-long shipping offers are as successful as that unwanted, perennial piece of foul fruitcake.

ON-DEMAND

DANIELLE ROBERTS

Kibo

Unifying Personalization Strategies Across Digital And In-Store

By leveraging mapping and spatial analytics inside the four walls of the store, retailers are able to be more engaging with their customers. Learn how in-store analytics and analysis can help retailers grow incremental sales.

ON-DEMAND

KEVIN STADLER

4R Systems

Machine Learning In Retail Supply Chain & Merchandising

Learn how advanced analytics and machine learning techniques can significantly increase your retail bottom line. Kevin Stadler, President & CEO, and Stefano Alberti, Senior Vice President Analytics from 4R Systems present a unique approach apply machine learning to retail supply chain.

ON-DEMAND

GARY SANKARY

Esri

In Store Mapping To Drive Customer Engagement

By leveraging mapping and spatial analytics inside the four walls of the store, retailers are able to be more engaging with their customers. Learn how in-store analytics and analysis can help retailers grow incremental sales.

ON-DEMAND

OISIN GLYNN

8×8

Cloud Communications Deep Dive: Creating A New Standard For Productivity

Find out how one retailer deployed a cloud communication system in more than 90 stores in one day; how another completely redesigned their IVR with the right analytics tools; and how a centralized admin changed the game for another.

ON-DEMAND

JONATHAN DUCH

Monetate

The Personalization 2.0 Imperative: Delivering On Customer Expectations Through Individualization

If you are like most e-Commerce professionals, you have heard of 1-to-1 personalization but are unsure of its tangible benefits, let alone how to adopt it within your organization.

ON-DEMAND

JILL ROYCE

Salesforce

Capture, Click, Convert: How To Drive Retail Success During The Holidays

Nearly 60% of consumers reporting feeling overwhelmed with marketing communications during the holiday season. That’s because many marketers equate peak holiday performance with an overabundance of offers across every engagement channel

ON-DEMAND

SCOTT WELLER

SessionM

How to Achieve a Dynamic, Single View of the Customer

Shoppers interact with brands via a number of channels — e-Commerce site, mobile app, storefront — leaving retailers with a fragmented view of their behaviors and preferences. In order to meet and exceed customer expectations, retailers need to holistic customer data, including financials, product choices, behaviors, and more.

ON-DEMAND

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