Connected Consumer Series

COVID-19 Update: Key Retail Strategies For Maintaining Customer Connections

Speakers:

adam_blair

Adam Blair

Retail TouchPoints
alicia-esposito

Alicia Esposito

Retail TouchPoints
glenn-taylor

Glenn Taylor

Retail TouchPoints

Overview

The Connected Consumer Series was created to shine a spotlight on the latest retail tech trends and provide tactical guidance for retailers that want to embrace them. However, with the coronavirus pandemic overtaking our world and our industry, we have had to pivot, focusing on how brands can navigate new realities and uncertain futures. 

As a follow-up to their Retail Remix episode, Adam Blair, Glenn Taylor and Alicia Esposito of Retail TouchPoints will regroup to highlight some of the latest developments and trends impacting the industry. 

Topics include updates around: 

  • Consumer shopping behaviors; 
  • Executive leadership priorities and actions; 
  • The ongoing shift from brick-and-mortar to e-Commerce; and 
  • Contactless operations and fulfillment models.

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Overview

The Connected Consumer Series was created to shine a spotlight on the latest retail tech trends and provide tactical guidance for retailers that want to embrace them. However, with the coronavirus pandemic overtaking our world and our industry, we have had to pivot, focusing on how brands can navigate new realities and uncertain futures.

As a follow-up to their Retail Remix episode, Adam Blair, Glenn Taylor and Alicia Esposito of Retail TouchPoints will regroup to highlight some of the latest developments and trends impacting the industry.

Presented by
Retail TouchPoints
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