Connected Consumer Series

Uncertainty Demands Increased Operational Flexibility Through Cloud-Native Technology

Speakers:

Brian Kilkourse Headshot

Brian Kilcourse

Retail Systems Research
Jeff Ball Headshot

Jeff Ball

Manhattan Associates
Kevin Swanwick Headshot

Kevin Swanwick

Manhattan Associates

Overview

The global crisis has transformed business for every retailer. How can you provide personalized and seamless omnichannel buying experiences 24/7 without customers in stores? Retrofitting your legacy system for the cloud is not enough, especially now. During this webinar, you will learn why a system with cloud-native technology offers an optimal way to achieve the flexibility your customers need and the agility the situation demands.

Key takeaways include:

  • Understanding the differences between cloud-native and cloud-enabled
  • Learning how cloud-native technology can increase agility and flexibility within your stores
  • Improving your customer service with cloud-native technology
  • Recognizing cost-saving opportunities enabled through cloud-native technology

Your customer is in the cloud, why aren’t you?

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Overview

The global crisis has transformed business for every retailer. How can you provide personalized and seamless omnichannel buying experiences 24/7 without customers in stores? Retrofitting your legacy system for the cloud is not enough, especially now. During this webinar, you will learn why a system with cloud-native technology offers an optimal way to achieve the flexibility your customers need and the agility the situation demands.

Key takeaways include:
• Understanding the differences between cloud-native and cloud-enabled
• Learning how cloud-native technology can increase agility and flexibility within your stores
• Improving your customer service with cloud-native technology
• Recognizing cost-saving opportunities enabled through cloud-native technology

Your customer is in the cloud, why aren’t you?

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Retail TouchPoints
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