As most retailers have an omnichannel operation, providing high quality and consistent buying experiences across channels becomes crucial for businesses to continue their growth. In order to deliver an exceptional customer experience, businesses need to make sure orders are fulfilled on time, provide customers visibility to the status of orders and handle their requests efficiently.
In this session, execs will discuss how connecting various sales channels and business systems through iPaaS (Integration Platform as a Service) can help omnichannel retailers improve the overall buying experience of their customers.
Joining this session will help retailers:
- Understand today’s e-Commerce landscape and challenges;
- Provide a high quality omnichannel experience to customers;
- Leverage operational efficiency via integration as a business differentiator;
- Pick the right integration solution for their business; and
- Get started with iPaaS.
