Connected Consumer Series

New Realities For The Retail Workforce

  • April 8
  • On-Demand

Speakers:

Scott Knaul Headshot

Scott Knaul

Workforce Insight
Andrew Gaffney Headshot

Andrew Gaffney

Retail TouchPoints
Speaker

Overview

Session Updated (Formerly Titled: Transform The Store Experience: The Makeover Of Sally Beauty Holdings’ WFM And Store Execution)

This session will feature insights gathered from a variety of retail brands who are currently dealing with store closings, layoffs, furloughs and other challenges related to the covid-19 crisis. It will address some of the ways retailers are dealing with the current challenges, and also look ahead to the big questions retailers are considering once stores re-open and business returns to a new normal.

Topics will include:

  • The challenges faced by businesses that remained open during the crisis
  • How retail businesses are planning to plan workforce once furloughs have ended
  • How retailers that have not furloughed employees are using their time while stores are closed
  • The increased role of clienteling for high-touch retailers

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Overview

This session will feature insights gathered from a variety of retail brands who are currently dealing with store closings, layoffs, furloughs and other challenges related to the covid-19 crisis. It will address some of the ways retailers are dealing with the current challenges, and also look ahead to the big questions retailers are considering once stores re-open and business returns to a new normal.

The challenges faced by businesses that remained open during the crisis
How retail businesses are planning to plan workforce once furloughs have ended
How retailers that have not furloughed employees are using their time while stores are closed
The increased role of clienteling for high-touch retailers

Presented by
Retail TouchPoints
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