Connected Consumer Series

What’s the Point of Loyalty? How to Take Consumer Engagement and LTV to New Levels

Featuring

Matt Roche

Extole

Houman Akhavan

CarParts.com

Debbie Hauss

Retail TouchPoints

Loyalty is back! Rising ad costs and new tracking restrictions from Apple and Google are driving a big “re-think” about LTV and loyalty. But classic loyalty programs may be more nostalgic than effective — attracting value buyers and underperforming. During this session, Matt Roche, CEO of Extole, will share tactics that work and real examples of how to create loyalty programs that drive revenue performance and customer engagement.

You will learn:

  • How to kickstart a customer’s advocacy journey on their very first visit;
  • How to easily connect your customers to your cause to strengthen loyalty; and
  • How exclusivity plus rewards can drive engagement, acquisition, and revenue.

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© 2021 Emerald X, LLC. All Rights Reserved.

Privacy Policy | Terms Of Use | Email Us | Call Us: 1-888-603-3626