COVID-19 forced retailers to pivot key elements of their business, from quickly setting up curbside pickup operations to securing new sources of product supply. But what about the next crisis? Even if it’s not on the global scale of the pandemic, climate change, natural disasters or even another ship stuck in the Suez Canal almost guarantee future disruptions to both consumer behavior and supply chains.
To mitigate the impact of these disruptive times (and to improve operations at any time), retailers will need a range of flexible solutions. This webinar will identify the most valuable tools for a robust “Pivot Playbook,” including:
• Connecting customer-facing, back office and supply chain solutions in a single cloud-based platform;
• Working with tech partners that have deep retail industry knowledge, including expertise in product manufacturing and private label; and
• Enhancing visibility of key metrics throughout the retail organization.
Speakers will reveal how retailers including Patagonia, 5.11 and Vera Bradley have improved their pivoting prowess while future-proofing themselves to not just survive but thrive during whatever comes next.