Connected Consumer Series

Finding Retail Success in 2023: Five Winning Strategies to Balance Brand Loyalty and Operational Efficiency

Retailers are looking for new ways to grow while remaining profitable in an economy full of headwinds. What does retail success look like in 2023? Retailers must remove friction to balance brand loyalty and operational efficiency. In this webinar we will discuss five key areas to ease margins while keeping up with quickly changing consumer preferences and expectations.

Some of the topics we will explore include:

  • How to leverage first-party data to unlock new growth opportunities;
  • How frontline workers will drive digital sales; and
  • How customer service is extending beyond the call center.

Speakers

Jenna Flateman Posnerm Headshot - Formatted

Jenna Flateman Posner

SNIPES

Michelle Grant Headshot

Michelle Grant

Salesforce

Caila Schwartz Headshot

Caila Schwartz

Salesforce

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