Connected Consumer Series

Turning Conversations into Conversions: Drive More Revenue and Boost Efficiency with AI-Powered Chatbots

Now that ChatGPT has entered the conversation, retailers are thinking about how AI-powered technology can support their own operations to boost efficiency and provide better customer experiences. AI gives businesses deeper insights on their customers, which supports more personalized conversations and ultimately drives revenue and brand loyalty. Join this webinar to learn how AI-powered chatbots can help retailers:

  • Deliver fast responses and decrease cost per contact by 30%;
  • Increase agency efficiency while strengthening customer relationships; and
  • Scale personalized support experiences without scaling costs.

Speakers

Colin Crowley

Freshworks

Alicia Esposito

Retail TouchPoints

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