The empowered consumer wants more.  According to Harvard Business Review (HBR), new technologies are allowing successful companies to form deeper ties with their customers than ever before. Those technologies are facilitating frequent, low-friction, customized digital interactions. To compete, retailers need to transform how they deliver customer experience via connected data, insights and interactions.

During this webinar, attendees will learn how retailers like CVS and Keurig are:

• Engaging and retaining customers using connected data;
• Automating interactions that assist customers and anticipate customers’ needs; and
• Relying on continuous intelligence to craft superior customer experiences.