Best-in-class retailers are prioritizing employee and customer safety in their stores. That means they’re allocating budget towards technology designed to take temperatures, monitor behaviors and create seamless, contactless experiences.
But how can retailers ensure they’re designing the best experiences and making the best technology decisions as they face ongoing changes in consumer attitudes and behaviors and overall market disruptions? This webinar will uncover the key questions that retail executives should ask as they develop their in-store experience plans and prioritize their tech investments. In the end, they’ll uncover a strategic blueprint that will help them set short- and long-term plans.
Key questions will revolve around:
- Employee health parameters and priorities;
- Top customer needs and pain points that need to be addressed;
- The increasingly critical role of personal devices and digital signage; and
- Orchestrating seamless and safe experiences across all channels.