The ecommerce surge generated by COVID-19 was a boon for digitally native retailers, which enjoyed the new crowds of online shoppers and didn’t have to worry about the impact of store closures and staffing shortages. But as we enter the post-COVID era, the challenge these retailers face is building on that growth during a period of high inflation and ongoing supply chain snarls.
This webinar will reveal multiple strategies that both digitally native and omnichannel retailers can use to create sustainable long-term growth, including:
- Removing any point of friction from online checkout experiences to ensure retailers don’t lose shoppers at the final point of conversion;
- Determining the optimal spots in the customer journey to embed financing alternatives such as buy now, pay later or affiliate marketing opportunities like branded credit cards; and
- Tapping alternate revenue streams such as marketplaces, subscriptions and embedded financial offerings.