Retail Strategy & Planning Series

Turn Every Customer Interaction into a Sales Opportunity

Featuring

Colin Crowley

Freshworks

Alicia Esposito

Retail TouchPoints

The lines between sales, marketing and support are blurring. Now, you have the power to turn every customer interaction into a sales opportunity.

With the holiday shopping season fast approaching, it’s crucial to have the right technology to deliver experiences at scale, grow sales, and ensure customer satisfaction. This webinar will discuss how:

  • Companies can deliver proactive customer engagement and conversations at scale;
  • AI helps ensure fast responses and can decrease cost per contact by 30%; and
  • A unified customer record helps drive more personalized experiences and sales.

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Presented by
Retail TouchPoints

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© 2021 Emerald X, LLC. All Rights Reserved.

Privacy Policy | Terms Of Use | Email Us | Call Us: 1-888-603-3626