A clear inventory picture across all channels is essential to provide a stellar omnichannel experience for customers. However, retail veterans know that inventory visibility is easier said than done! The rise of shopping methods like Buy Online Pickup In-Store (BOPIS) and curbside pickup, which require store- and item-level inventory visibility for maximum effectiveness and customer satisfaction, have made this requirement more imperative than ever.
This webinar will explore the nitty-gritty details and technology required to achieve true inventory visibility. Experts also will share customer stories of how brands like Patagonia and 5.11 accomplished their omnichannel goals. Attendees will learn:
- Why omnichannel retail is so difficult — and how to make it work;
- How to gain a clear and accurate picture of your inventory; and
- How to avoid costly mismatches between available stock and consumer demand.
