Retail Strategy & Planning Series

Leveraging Customer Data to Craft Seamless, Differentiated Experiences In-Store and Online

Featuring

Radi Hindawi

InMoment

David Van Brocklin

InMoment

Dorothy Crouch

Retail TouchPoints

Today’s retailers are no longer competing based on product quality alone: they’re competing on the experiences they provide to their customers. But providing the best experiences for customers on every channel is easier said than done — unless you’re harnessing the power of your experience data.

Join us for a conversation on how retailers can leverage customer data to provide experiences that keep customers coming back for more. You’ll learn:

  • How democratizing your data for an integrated view of experience creates consistency;
  • How to increase organizational intelligence across your different stakeholders (from frontline to c-suite);
  • How you can increase loyalty and advocacy in this constantly changing market;
  • And more!


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Presented by
Retail TouchPoints

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© 2021 Emerald X, LLC. All Rights Reserved.

Privacy Policy | Terms Of Use | Email Us | Call Us: 1-888-603-3626