The holiday season is retail’s big moment to capture revenue, both in Q4 and beyond. That’s why creating great customer experiences — from curbside to in-store — is a must for retailers seeking to drive customer loyalty and repeat business.
By using location technology, retailers can enhance operations, deliver better CX and gain a competitive edge during this all-important season. During this session, attendees will learn about specific ways location technology can help:
- Drive contextual mobile app promotions, which are important for shoppers during a period of high inflation and product stockouts;
- Enhance popular BOPIS and curbside pickup offerings, with live customer ETAs and arrival detection tools; and
- Improve internal operations related to BOPIS, providing an important benefit during ongoing staffing shortages.