Wavering economic uncertainty may be inspiring consumers to be more price savvy this holiday season, but it certainly isn’t stopping them from expecting stellar shopping experiences every step (and tap) of the way. Now’s the time for your brand to level up all things CX — from in-store service to omnichannel marketing and even the post-purchase experience. (And yes, that includes inevitable returns.)
During this year’s Retail Strategy & Planning Series, we provided exclusive tactical tips, invaluable insights and deep-dive conversations to help you hone your strategies for Q4 and beyond. Watch all sessions on-demand now!
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Sign up to access the full event on-demand.
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