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Retail TouchPoints Webinars

Series Day: Wednesday

River Island’s Approach to CX: Leveraging Omnichannel Agility to Build Customer Engagement

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In these times of uncertainty, with budgets shrinking and spending stifled, retailers are turning an eagle eye to customer retention. At the same time though, brand loyalty among consumers is at all-time lows. The key to keeping customers coming back and boosting engagement in this environment lies not only in individual products or promotions but […]