The New Rules of Loyalty: How to Design Data-Driven Experiences
What is the new secret to retail CX success? It’s a reasonable question, given how quickly consumer behaviors have evolved over the past two years. During this webinar, guest speaker Brendan Witcher, Forrester VP, Principal Analyst, will address the adaptations and evolutions that retailers have made over this time. He also will provide key insights […]
Want to Optimize Your Omnichannel Customer Experience? Track These 5 Metrics
Overwhelmed and inundated with digital tools and trend metrics? Having trouble finding clarity around omnichannel customer behaviors and experiences and uncovering clear ways to improve? Stop wasting your time with marketing analytics that won’t help you drive tangible value for your business. If you’re looking to drive staff efficiency, boost product quality and better personalize […]
5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour
Smartly.io surveyed hundreds of global retail brands to learn how they plan to approach their social advertising strategies in the year ahead. During this session, we’ll provide insights from the survey to help you plan and optimize social media advertising strategies in this dramatically changed landscape. Plus, Ayanna Colden from Under Armour will provide her […]
Leveraging Customer Data to Craft Seamless, Differentiated Experiences In-Store and Online
Today’s retailers are no longer competing based on product quality alone: they’re competing on the experiences they provide to their customers. But providing the best experiences for customers on every channel is easier said than done — unless you’re harnessing the power of your experience data. Join us for a conversation on how retailers can […]
The End of Black Friday as We Know It: How Ecommerce Retailers Can Plan for the Unplannable
The hottest Instagram influencer shows off her new shoes and BAM! the brand’s site traffic spikes — without warning. While every retailer prepares for Black Friday and the holiday selling season, it’s the “un-Black Friday” sales — those that happen unexpectedly or as the result of a killer promotion — that can make or break […]
Tactics for Tackling Omnichannel Challenges: Dynamic Pricing, Returns and Beyond
Moving inventory efficiently has always been key for retailers, and with the shift to omnichannel in recent years, changes in customer shopping patterns and supply chain woes, inventory management is more important than ever. Join industry experts as they explore the impact of dynamic pricing on capitalizing physical stores’ profits, and how creating a seamless […]
5 Tips for Doubling Your DTC Subscription Growth
How do you successfully stay ahead of the competition and consistently drive double- or even triple-digit growth? By mastering these four key areas: acquisition, retention, operations and analytics. Growth leader and Head of Demand Gen and Marketing Operations, Alycia Simpson, shares her personal lessons and experiences helping Recurly customers scale their businesses globally. In 30 […]
A Dual Path to Growth: Boost Business Efficiencies, Develop Alternate Revenue Streams
The ecommerce surge generated by COVID-19 was a boon for digitally native retailers, which enjoyed the new crowds of online shoppers and didn’t have to worry about the impact of store closures and staffing shortages. But as we enter the post-COVID era, the challenge these retailers face is building on that growth during a period […]