Inside Holiday 2023: Top Trends Influencing Consumer Shopping Behaviors & Expectations
2023 online holiday sales are expected to reach $1.19 trillion globally, which is essentially flat year over year, according to Salesforce data. Now more than ever, retailers will need to understand the dynamics that are driving these results and adapt their strategies to meet new consumer needs and expectations. During this webinar, Caila Schwartz of […]
From Preaching to Practice: How to Harness the Power of Composable Commerce
Analysts and industry experts have been preaching about composable, headless, and, more recently, MACH and digital experience composition (DXC) for the past decade. But what does this mean for brands and retailers when they actually want to implement them within their ecommerce environments? During this webinar, you will learn:
Avoid the Holiday Blues with a Nimble Ad Solution: Connected TV
Q4: It’s the most wonderful — and stressful — time of the year. Sprinkle in the economic uncertainty and the holidays can seem a little less merry. With so many factors out of your control, Connected TV (CTV) can provide a flexible solution that makes it easy to adjust your marketing strategy throughout the season. […]
Exploring Omnichannel Retail Maturity
Omnichannel retail started with the primary goal to deliver the product to the consumer in any way possible, no matter the cost. Retailers must provide increasingly seamless experiences in a way that significantly drives profitability across channels. To keep up with the changing market, retailers used duct tape or acquired bolt-on solutions atop legacy systems […]
Connecting to Your Ideal Customer: Laser-Focus on Convenience
Prioritizing convenience, consistency and connection throughout the shopper journey should be the guiding principle of every retailer’s marketing strategy. But given resource limitations, you may feel overwhelmed by this mandate. The solution? Start by connecting with your ideal customers. In this fireside chat-style session, we’ll break down the elements of the customer journey, and highlight […]
Forging a Path to Retail Innovation: A Business Ecosystem Built for Growth
To set a foundation for innovation, retail brands must collaborate consistently with their ecosystem of technology and solution partners. Whisker, the automated pet care and supply brand, has successfully implemented a proactive, feedback-driven approach thanks to a deep, strategic partnership with Adobe, PayPal and other key players in its growing network. During this keynote session […]
Marketing Agility: The Secret to a Frictionless Shopper Experience
Retailers’ success in 2023 will be determined by their ability to pivot quickly. Perhaps the only certainty this year is uncertainty — but according to Gartner, “Uncertainty carries as much opportunity as it does risk.” So as economic conditions continue to shift, shopper expectations evolve and regulations around third-party cookies change, retailers should seize the […]
Making the Third-Party Marketplace Model Work for You
Retailers of all sizes and shapes are investigating how to make the marketplace model work for their business. Most are past the point of understanding how it works and are now focused on how to make it work for them and what’s required in the process. During this session, industry insiders from Capgemini and Marketplacer […]
Is Your Post-Purchase Process Enough in 2022?
The most emotional part of the customer journey – the one after you click “buy,” offers vital opportunities for enhancing customer loyalty, paving the way for those all-important repeat purchases. This session will inspire you to challenge standard post-purchase approaches with trends, insights and opportunities from hot-off-the-press research featuring 200 top retailers. Key takeaways will […]
From Cash to Contactless: Delivering a Connected Retail Experience
With up to 96% of consumers saying they intend to continue using contactless payments post-pandemic, retailers need to be ready to support the shift to mobile and contactless payment in-store and instant one-click checkout online. Retailers’ ultimate goal will be to balance the experience customers expect while providing the convenience and innovation they need. During […]