Forging a Path to Retail Innovation: A Business Ecosystem Built for Growth
To set a foundation for innovation, retail brands must collaborate consistently with their ecosystem of technology and solution partners. Whisker, the automated pet care and supply brand, has successfully implemented a proactive, feedback-driven approach thanks to a deep, strategic partnership with Adobe, PayPal and other key players in its growing network. During this keynote session […]
Marketing Agility: The Secret to a Frictionless Shopper Experience
Retailers’ success in 2023 will be determined by their ability to pivot quickly. Perhaps the only certainty this year is uncertainty — but according to Gartner, “Uncertainty carries as much opportunity as it does risk.” So as economic conditions continue to shift, shopper expectations evolve and regulations around third-party cookies change, retailers should seize the […]
Making the Third-Party Marketplace Model Work for You
Retailers of all sizes and shapes are investigating how to make the marketplace model work for their business. Most are past the point of understanding how it works and are now focused on how to make it work for them and what’s required in the process. During this session, industry insiders from Capgemini and Marketplacer […]
Is Your Post-Purchase Process Enough in 2022?
The most emotional part of the customer journey – the one after you click “buy,” offers vital opportunities for enhancing customer loyalty, paving the way for those all-important repeat purchases. This session will inspire you to challenge standard post-purchase approaches with trends, insights and opportunities from hot-off-the-press research featuring 200 top retailers. Key takeaways will […]
From Cash to Contactless: Delivering a Connected Retail Experience
With up to 96% of consumers saying they intend to continue using contactless payments post-pandemic, retailers need to be ready to support the shift to mobile and contactless payment in-store and instant one-click checkout online. Retailers’ ultimate goal will be to balance the experience customers expect while providing the convenience and innovation they need. During […]
Harnessing In-Store Shopper Data to Improve Experience and Engagement
As the world emerges from the pandemic and stores continue to reopen, you are tasked with reconfiguring the in-store experience to meet changing consumer needs and behaviors. During this session, we’ll focus on five key customer experience challenges that can be optimized with more precise data analytics. You’ll learn how anonymous shopper analytics can help […]
Q3 Insights & Q4 Predictions: What Omnichannel Retailers Can Predict for This Holiday Season
With the emergence of the “Summertime Sale Season,” consumers had back-to-school shopping on the brain earlier than usual. But how have retailers’ extended marketing and promotional strategies impacted consumer intent going into the holiday season? And which brands have the most to gain, and lose, in Q4 and early 2025? During this webinar, experts will […]
Removing Barriers to Global Commerce Growth: 3 Must-Knows for Successful Cross-Border Expansion
Global cross-border commerce expansion offers tremendous opportunities for growth. However, it also presents a myriad of challenges, from diverse consumer behaviors to complex compliance regulations. To successfully expand your commerce operations cross-borders, merchants must first consider both the risks and rewards. Join commerce experts from Adobe Commerce and Vertex, as they explore the cross-border landscape […]
Navigate the Future of Retail with AI-Powered Commerce
Technologies like AI, VR (virtual reality) and social commerce are beginning to reshape consumer behaviors and expectations, particularly in the digital commerce arena. This session will explore these technologies’ impact, and attendees will:
Turning Conversations into Conversions: Drive More Revenue and Boost Efficiency with AI-Powered Chatbots
Now that ChatGPT has entered the conversation, retailers are thinking about how AI-powered technology can support their own operations to boost efficiency and provide better customer experiences. AI gives businesses deeper insights on their customers, which supports more personalized conversations and ultimately drives revenue and brand loyalty. Join this webinar to learn how AI-powered chatbots […]